Study finds most distracting car infotainment system

According to figures from the Department for Transport (DfT), in 2019 there were 12,197 road accidents in which distraction played a role.

Part of the issue could be attributed to the more complex in-car infotainment systems found within most vehicles today. With more buttons, touchscreen options, media outout and settings than ever before, are today’s cars showcasing an issue that safety experts have been trying to fight against – that of distraction?

An experiment by What Car? has been analysed by The Compensation Experts, raning 20 vehicles on how distracting their infotainment systems are, based on six common driving tasks. 

The study has found that the MG ZS EV is the most distracting car to drive, scoring just 12 points out of a possible 30  across the six tests. The Fiat 500X was the second most distracting, gaining only 14 points.

The test included were turning up the temperature by 2 degrees, increasing fan speed, zoom out on the sat nav map, cancel route guidance, switch radio to BBC Radio 4, and use voice control to find the nearest service station.

“The MG ZS EV uses the same infotainment system as its sister models,” comments Auto Repair Focus editor Phil Curry, who spent some time with one in 2019 as part of a series about living with an electric vehicle. “I believe part of the issue may be the split second it takes the touchscreen to register an input and display the relevant information. However, as an electric vehicle, there is also a myriad of additional option displayed on the instrument screen, and these can easily catch the eye for longer than necessary.

“It is the same with any vehicle, however. More and more information is being displayed to the driver as cars attempt to be in the same league as smartphones. If travelling with a passenger, there is little issue, but simply changing the radio station when on your own can become a more complex task than it needs to be.”

The full results of the analysis are:

RankBrandCar systemPoints
1MGMG ZS EV with 8.0in touchscreen12
2Fiat500X with 7-inch touchscreen and Uconnect Live14
3SkodaCitigo-e iV with colour screen and phone holder16
4Peugeot508 SW with 10-inch Connected 3D Navigation and voice recognition17
5LexusRX with 12.3-inch multimedia display18
6HondaCR-V with 7-inch touchscreen, Honda Connect and Garmin navigation18
7NissanJuke with Nissan Connect19
8ToyotaCorolla with Touch 2 media system and Apple CarPlay and Android Auto20
9VolvoS60 with Sensus20
10JaguarXE with 10-inch Touch Pro Duo system21
11Skoda (premium)Kamiq with 9.2-inch touchscreen, voice control and Amundsen sat-nav21
12VauxhallCorsa with 10-inch Multimedia Navi Pro22
13HyundaiIoniq with 10.25-inch touchscreen and Bluelink connectivity22
14FordFiesta with Sync 3 navigation and FordPass Connect23
15VolkswagenPassat GTE with 8-inch Composition Media system24
16MazdaMazda3 with 8.8-inch colour display and Mazda Connect25
17AudiQ3 Sportback with Virtual Cockpit Plus26
18PorschePanamera E-Hybrid with Connect Plus and Porsche Communication Management27
19Mercedes-BenzCLA with 10.25-inch touchscreen27
20BMW3 Series with Live Cockpit Professional28

Top Tips for Avoiding Distractions While Driving

John Parry, driving instructor at Parry’s Fleet Services, offers his top tips on how to avoid distractions and keep yourself and others safe while driving:

1. Know Where You are Going

If you’re using a navigation system, program the destination before you set off.

2. Pull Over

If you must call or text, or if you’re struggling to use the in-built system, pull off the road safely and stop first.

3. Ask Passengers for Help

If riding with someone, seek their help to navigate, make a call or send a message.

4. Be a good passenger

Speak out if the driver of your vehicle is distracted, and help them when needed.

5. Don’t be a distraction

Avoid calling or texting others when you know they are driving.

6. Activate Do Not Disturb

Setting up ‘Do not disturb’ on your iPhone or Android device will prevent calls from coming in while you’re driving.

7. Everyone should avoid distractions while in traffic

Just as drivers need to pay attention, so do pedestrians and bicyclists. Never call, text or play games while walking or cycling

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