As it celebrates its first anniversary, the 1TEC Auto Hub garage network from LKQ Euro Car Parts has launched a new remote diagnostic service.
The new service will allow members to increase their in-house capabilities without having to invest in their own dedicated manufacturer-specific equipment, therefore saving both time and money.
The Remote Diagnostic Service comes as 1TEC Auto Hub marks a year in the UK aftermarket. The network currently has 275 members, and is targeting a total of 300 by the end of 2024.
Remote Diagnostics Service benefits all
The LKQ Remote Diagnostic Service provides on-demand access to a range of tooling to help garages complete more complex coding and programming jobs, that would normally have to be outsourced back to the manufacturer. 1TEC Auto Hub members that wish to take advantage of the remote service can get in touch with their Account Manager, who will support them through the process.
With increasing complexities in vehicle diagnostics requiring serious investment in wither multiple or extremely high-end equipment, the Remote Diagnostics Service offers businesses a way to ensure they can still service all makes and models of car, with dedicated help and support from a team of experts.
“Offering our 1TEC Auto Hub members exclusive access to remote diagnostic service tools through LKQ Remote Support will ensure they never have to turn away a job,” commented Louise Davies, Head of Concepts at LKQ Euro Car Parts. “Completing complex jobs that would normally have to be sent back to the manufacturer also means customers can get their vehicles back faster, helping build loyalty and repeat business.
LKQ is also working to incorporate coding into its parts cataloguing system, enhancing its support for the aftermarket by offering parts which come with a coded solution.
One year in the aftermarket
As well as the new LKQ Remote diagnostic service support, Slicker Recycling has also come on board as a partner in 1TEC Auto Hub’s first year. The company offers sustainable workshop waste collections, drainage services and site clearance.
“The 1TEC Auto Hub workshop concept was created to help the industry’s professionals navigate the everchanging automotive landscape and deliver a best-in-class service,” added Davis. “We are proud to have a host of award-winning members join our network over the past 12 months, including IAAF Garage of the Year winners, Shaikly Motor Company, Best Multi-Site Garage winners, CCM Garages, and Best Single-Site Garage winners, DC Lomas Limited – to name a few. Having these impressive workshops on board all helps to build the credibility of the 1TEC Auto Hub brand.
“This will only grow in importance as our network continues to grow and expand. We look forward to continuing to build out the 1TEC Auto Hub proposition together with our partners, and creating an independent workshop brand that drivers actively seek for quality repairs and unbeatable service.”
LKQ Euro Car Parts launched the 1TEC Auto Hub concept network in conjunction with MPM Oil, Pagid, Schaeffler, Shell, Valeo, Varta and ZF Aftermarket. Each of these brands bring unique perks and rewards to the table, from access to the latest technical and diagnostic data, tools, marketing and business support, access to training via LKQ Academy, and events. The new Remote Diagnostic Service helps add to this roster. Earlier this year, the inaugural 1TEC Auto Hub Connect event brought together the network’s partners and members to innovate, collaborate and share insights.
