Wednesday, May 22Serving the aftermarket

IGA

New IGA report highlights problems of ‘work provider’ sites

New IGA report highlights problems of ‘work provider’ sites

IGA, News, Uncategorized
The Independent Garage Association (IGA) has published its latest report into consumer facing websites that provide work to independent garages. The number of online portals that offer consumers the change to ‘compare’ quotes when servicing or repairs are required have grown in recent years, copying a trend seen in the insurance and utilities markets. The 2019 Garage Work Provider Reportbuilds on the detail established in the 2018 report and features significantly more feedback and testimonials from independent garages. It investigates the wide variety of business models, fees and terms and conditions that consumer work provision websites use, and the comparisons within the report will prove to be invaluable for any independent garage considering whether to work with any of
Trust my Garage to launch TV advertising campaign

Trust my Garage to launch TV advertising campaign

IGA, News
The Independent Garage Association is preparing to launch a television advertising campaign around Trust My Garage to benefit those signed up to the scheme. The association is making the leap into broadcast advertising in response to recent research into garage work providers that leads it to believe significant detrimental impact on the independent sector will occur in the long-term. In a statement, Stuart James, Director of the IGA, said: “Trust My Garage has been in existence for nearly 10 years, and during this time members have asked us on many, many occasions to promote it on behalf of the independent sector to consumers. The IGA is now extremely stable, and membership growth and retention has never been better. It is due to this level of member support that we are in a po
Budget 2018 – the aftermarket reacts

Budget 2018 – the aftermarket reacts

Charity, IGA, News
The UK budget, delivered on Monday, brought some good news for small businesses, with new business relief rates. The Chancellor confirmed that the new plans aimed at small retailers, could know a third off bills, with 90% of businesses benefitting from proposals. To qualify as a small retailer, business premises must have a rateable value of £51,000 or less. “We are delighted the Chancellor is considering small businesses who are the lifeblood of the UK economy,” Stuart James, IGA Director comments. “This will help garage owners by allowing them to reallocate their budget in a difficult market environment, at a time when the aftermarket is evolving and an increase in investment in tools and equipment is absolutely essential.” With savings of around £8,000 each year possible unt
RMI to open southern training centre

RMI to open southern training centre

IGA, News
The Retail Motor Industry Federation (RMI) is to expand its MOT training offering by opening a new training centre in the South of England. Located in Winchester, the venue is an addition to the existing Academies in Southam and Runcorn and will provide an extensive range of high quality, cost-effective training courses to MOT stations across the country. The RMI continues to build on its’ position as the UK’s largest provider of MOT tester training, and the new centre will run its first course from Tuesday 27 November 2018. Stuart James RMI Director comments: “We are delighted to be providing this training centre to the South of England. We have received many requests for training in this part of the world and this addition will broaden our coverage in the UK. The RMI will consi
IGA publishes report into garage work providers

IGA publishes report into garage work providers

IGA, News
The Independent Garage Association (IGA) has published a study of consumer facing websites that provide work to independent garages for a fee. The 2018 Garage Work Provider Report investigates the wide variety of business modelsand contractual terms and conditions that consumer work provider websites use. The comparisons within the report will guide independent garages in their decision-making process as to whether they choose to work with any of these types of businesses. It was produced following a number of requests for more information after one consumer work provider website was featured on the BBC program Watchdog in July 2017. Stuart James, IGA Director comments “Independent garages excel at forming lasting relationships with their customers and provide unbeatable value
IGA warns of scam targeting garages

IGA warns of scam targeting garages

IGA, News
The Independent Garage Association (IGA) has been made aware of a new advertising scam that is targeting independent workshops. Members have notified the industry body about phone calls received, claiming to be from a local newspaper, asking if they would like to place a low cost advert (around £25) as an offer in conjunction with the RMI. Callers apparently know a lot about the business they are targeting, including staff names and other trade associations they belong to. In addition, the scam is only contacting garages that have already placed newspaper adverts. The caller is encouraging businesses to secure their advertising place by paying for it over the phone but attempts to take a large amount, in some cases up to £5,000, from the account. The banks have been able to bl