A new survey of motorists has revealed widespread support among UK drivers for the right to repair their car wherever they choose, highlighting the need for sector specific legislation in the automotive aftermarket in support of the ‘Right to Repair’.
The research, conducted by IAAF, included responses from 1,042 UK drivers and found that 92% of drivers believe they should have the right to select their preferred service provider for vehicle service, repair and maintenance.
“As inflation and the cost-of-living crisis continue to strain household budgets, drivers are increasingly concerned about escalating repair costs, making access to affordable independent garages more important than ever, commented Mark Field, Chief Executive of the IAAF. “Ensuring consumers can choose where their vehicles are serviced and repaired is vital for the future of the independent aftermarket.
“The IAAF is committed to fighting for sector specific legislation that protects this right and ensures fair competition in the repair sector.”
Campaigning for Right to Repair
Through its Right to Repair Campaign. IAAF’s aim is to secure changes that will ensure the automotive aftermarket remains competitive and accessible to UK drivers, offering an alternative to potentially higher-priced vehicle manufacturer-specific services.
Further findings from the survey reveal that 82% of participants support government action to update legislation and protect consumer choice in the automotive repair market.
The data suggests that a significant portion of the UK driving population is concerned about being locked into expensive manufacturer-specific service networks, and there is a strong call for legislative intervention to maintain a competitive aftermarket environment.
Respondents identified the most compelling reason for government intervention as the need to lower maintenance and repair costs through effective competition.
“The clear message from UK drivers is that they want the ability to choose their repair providers, and they want the government to step in to ensure that they can continue to access affordable, high-quality services,” Field added. “If this right is not protected, we risk a situation where consumers are forced into expensive manufacturer-controlled service networks, ultimately driving up costs for everyone.”
The full survey results were revealed at the recent IAAF Conference. Further findings stated that 96% of drivers will go to a workshop to have their cars repaired and serviced. This was broken down, with 65% saying they would always visit a garage, while 23% did basic maintenance themselves, and 8% suggesting they do most maintenance tasks.
For more information on the IAAF’s Right to Repair Campaign and to support these ongoing efforts, visit here.
