Wednesday, July 18Serving the aftermarket

IGA

IGA publishes report into garage work providers

IGA publishes report into garage work providers

IGA, News
The Independent Garage Association (IGA) has published a study of consumer facing websites that provide work to independent garages for a fee. The 2018 Garage Work Provider Report investigates the wide variety of business modelsand contractual terms and conditions that consumer work provider websites use. The comparisons within the report will guide independent garages in their decision-making process as to whether they choose to work with any of these types of businesses. It was produced following a number of requests for more information after one consumer work provider website was featured on the BBC program Watchdog in July 2017. Stuart James, IGA Director comments “Independent garages excel at forming lasting relationships with their customers and provide unbeatable value
IGA warns of scam targeting garages

IGA warns of scam targeting garages

IGA, News
The Independent Garage Association (IGA) has been made aware of a new advertising scam that is targeting independent workshops. Members have notified the industry body about phone calls received, claiming to be from a local newspaper, asking if they would like to place a low cost advert (around £25) as an offer in conjunction with the RMI. Callers apparently know a lot about the business they are targeting, including staff names and other trade associations they belong to. In addition, the scam is only contacting garages that have already placed newspaper adverts. The caller is encouraging businesses to secure their advertising place by paying for it over the phone but attempts to take a large amount, in some cases up to £5,000, from the account. The banks have been able to bl